Shopping with Kangaroo & Co is simple. Browse our collection, choose your preferred size and colour, then click Add to Cart. Once you're ready, proceed to checkout and securely complete your order.

You’ll receive an order confirmation email immediately after your purchase.

We process orders quickly so they can reach you as soon as possible. If you need to modify or cancel your order, please contact us within 12 hours of placing your order and we’ll do our best to help.

Once your order enters processing, changes may no longer be possible.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order.

Yes! Kangaroo & Co proudly ships across all regions of Australia.

Orders are typically delivered within 7–12 business days depending on your location and shipping conditions.

Processing time may take 1–3 business days before your order is shipped. Delivery times may vary during busy seasons or holidays.

Shipping costs are calculated at checkout based on your location and order details. Occasionally we offer free shipping promotions for our customers.

At the moment, Kangaroo & Co primarily focuses on serving customers across Australia. International shipping may be available in the future.

We want you to love what you wear.

If you are not satisfied with your purchase, you may request a return or exchange within 5 days of receiving your order.

Items must be:

• Unworn
• Unwashed
• In original condition
• With all tags attached

If you receive a defective or incorrect item, please contact us within 5 days of delivery with photos of the issue. Our team will quickly arrange a replacement or refund.

Yes. If the size doesn’t fit, you can request an exchange within 5 days of delivery, subject to product availability.

Each product page includes a Size Guide to help you find the best fit. If you’re between sizes, we generally recommend choosing the larger size for a more comfortable fit.

Yes. Our garments follow standard sizing for men and women. For the best fit, please refer to the size chart before ordering.

To keep your Kangaroo & Co apparel looking its best:

1. Wash inside out in cold water
2. Use mild detergent
3. Do not bleach
4. Tumble dry low or hang dry
5. Do not iron directly on prints

Following these steps will help maintain colour and print quality.

We accept major payment methods including:

Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay

All transactions are securely encrypted.

Yes. Kangaroo & Co uses secure SSL encryption to protect your personal and payment information.

If you need assistance, our support team is here to help.

You can contact us through our Contact Us page or email us anytime. We aim to respond within 24 hours on business days.